Frequently Asked Questions
Your Questions, Answered – Reliable Solutions, Anytime
At Mr. Help, we understand that you may have questions about our services, processes, or what to expect. That’s why we’ve compiled this FAQ section to provide clear and concise answers, ensuring you have all the information you need to make informed decisions.
General Questions
We primarily serve clients in and around Colombo and its suburbs. If you’re unsure whether we cover your area, don’t hesitate to contact us for confirmation.
Our team is available Monday through Saturday from 8:00 AM to 6:00 PM. For emergency services, we’re available 24/7.
You can request a service by calling us directly, filling out the contact form on our website, or sending us an email. We’ll get back to you promptly to schedule an appointment.
Plumbing Services
Yes! We specialize in addressing emergency plumbing issues like burst pipes, leaks, and clogged drains. Our team is available 24/7 to provide quick and reliable solutions.
Absolutely. We can repair or replace water heaters, whether they’re tank or tankless systems, ensuring you have access to hot water when you need it.
Painting Services
We handle both interior and exterior painting for residential and commercial properties. This includes touch-ups, full-scale paint jobs, and water damage restoration.
Yes, we repair cracks, holes, and water-damaged areas to ensure a smooth, flawless finish before applying paint.
Electrical Services
Masonry Services
We provide brickwork repair, stone and concrete restoration, and chimney repairs to ensure structural integrity and aesthetic appeal.
Yes, our masonry services include applying waterproofing solutions to protect structures from water damage.
